Shipping and Returns

CASTELLO Home believes in our products so much that we are committed to 100% customer satisfaction and for that reason we feel shipping and returns should be as easy as possible. We provide free shipping on all orders and returns, this excludes some products, i.e. OUTLET Store, COVID-19 Products, Archibald Products and any product that is Customized or Custom Made for the buyer. If for any reason you do not like the product(s) we will provide a return label and issue a refund or store credit depending on the product(s) and timeline.

Contact Information

CASTELLO Home welcomes your questions or comments regarding our shipping and returns policy. If you believe that CASTELLO Home has not adhered to this Statement, please contact CASTELLO Home at:


Virginia, USA 24555

Email Address:

Telephone number: (540) 291-2002

This document has been updated as of August 06, 2020