CASTELLO Home, Presents the Plushest, Most Absorbent and Stylish Towel Collection in Washcloths, Hand Towels, Bath Towels, Bath Sheets, Beach Towels and Bath Rugs in the world today.
Nothing else compares to these Custom-Made Item; Jacquard woven with the purest of Aegean Combed Cotton, Ring Spun, Mercerized and ready for the Ultimate Towel Collection.
Order items separately or as a set of 1 Bath Sheet, 2 Bath Towels, 4 Hand Towels and 5 Wash Cloths in 8 colors or at a reduced price by selecting Assorted Colors and let our team send you the most popular color choices.
Custom Made to Order:
Cancelation: All CASTELLO Home products are "Custom Made" or "Made to Order" and for this reason, Cancellations are not permitted. If a customer requests a "Cancelation", then any and all discounts applied to the order will be Forfeited and a Restocking-Cancelation charge of 50% of the total value of the order will be applied.
If there has been a "Manufacturer Defect" then the item will be corrected in order to have the customer 100% Satisfied.
Chargeback: We accept credit card payment as a convenience option for our customers; however, this does not permit or allow for any chargebacks on these Custom-Made Orders or Sampling. If a customer initiates a "Chargeback", then any and all discounts applied to the order will be Forfeited and a Restocking-Cancelation charge of 50% of the total value of the order will be applied. HOLD: If a customer initiates a chargeback there is an automatic 120 day hold on the account. The release of the account can only be initiated by the credit card company.
CASTELLO Home welcomes your questions or comments regarding our shipping and returns policy. If you believe that CASTELLO Home has not adhered to this Statement.
Please contact CASTELLO Home at: Accounting@CASTELLO1935.com
This document has been updated as of January 01, 2021